FAQ & Help

Frequently Asked Questions

Shipping & Delivery

How long does shipping take?
Orders typically ship within 1-2 business days. Delivery times vary by location but generally take 5-10 business days for domestic US orders.

Do you ship internationally?
Yes! We ship to most countries. International shipping times vary by destination.

How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

Returns & Refunds

What is your return policy?
Please see our Refund Policy for complete details on returns and refunds.

How do I initiate a return?
Contact us through our Contact page with your order number and reason for return.

Products & Orders

Are your products authentic?
Yes, all products are sourced from verified suppliers and are quality-checked before shipping.

Can I modify or cancel my order?
Contact us immediately if you need to modify or cancel an order. Once shipped, we cannot make changes.

Payment & Security

What payment methods do you accept?
We accept all major credit cards, PayPal, and other payment methods through our secure checkout.

Is my payment information secure?
Yes, all transactions are encrypted and processed through Shopify's secure payment system.

Contact Us

Still have questions? Visit our Contact page to get in touch with our team.